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LOS ANGELES, CA

(206)861-2246

Have any questions or concerns? 

We’re always ready to help!

Call us at

206-861-2246

or send us an email to:

PAYTO@FIREKULT.COM

RETURNS

CUSTOMER CARE

How do I track my order?

We will provide you with a tracking number once the package is sent.

Do you have a storefront?

Not currently! However, we have frequent pop-up shops both in Los Angeles and all over the country.  Send us a message to find out where we'll be next!

 

What are your delivery options?

We offer standard delivery.  If you need expedited delivery, send us an email and we will do our best to accommodate.

FAQ

Do you provide International delivery?

Absolutely! Shipping rates vary depending on location & weight of package.  Contact us for details.

How do I return an item?

Send us as an email to coordinate your return. You will be responsible for your own shipping cost.

What is your returns policy?

We accept exchanges made within 14 days from when the package was sent to the customer.  Garments must be in original, unworn condition.  

All items are custom designed and hand made. Want a different color or material? All designs can be made in various colors and skins.  

Currently, we offer snake, ostrich, lizard, and fish skins.  To place a custom order, simply fill out the form below or email us at payto@firekult.com

Please contact us with special requests PRIOR to placing your order!

Your happiness is incredibly important to us.  If you are unhappy with your purchase, we will happily exchange it for another garment or size. To be eligible for an exchange, the garment must be in original, unworn condition.

 

There are NO refunds. Please choose your purchase carefully as we cannot provide a refund if you change your mind.